Last updated: May 2026
Information we collect
Davaiyan collects information you provide directly (name, phone, email, delivery address, prescription images, payment details), as well as device and usage data needed to provide the service. We do not collect more than we need.
How we use your information
To accept and fulfil your orders and bookings.
To verify prescriptions with licensed pharmacy partners.
To match you with credentialed home-care professionals.
To communicate order status, customer support, and account updates.
To improve safety, security, and service quality.
Data protection
Sensitive health and prescription data is stored encrypted at rest and in transit. Access is restricted to authorised personnel only. We do not sell personal data to third parties.
Third-party services
We use trusted third-party services for analytics, payments, customer support, delivery coordination, and SMS/email notifications. Each is bound by data-protection terms.
Your rights
You may request access, correction, or deletion of your personal information by writing to Contact@davaiyan.com. We will respond within a reasonable time as required by applicable law.
Changes to this policy
Davaiyan may update this policy from time to time. Material changes will be communicated via the app, website, or email.
[PLACEHOLDER — review with legal counsel] This policy is a starting template. Pharma operations in India are governed by the Drugs and Cosmetics Act, DPCO, Consumer Protection Act, IT Rules, and applicable state rules. Have a lawyer review and finalise before going live.