Last updated: May 2026
Use of service
By using Davaiyan, you agree to provide accurate information when placing orders and using the platform, and to comply with these terms and applicable law.
Medical responsibility
Davaiyan acts as a delivery and coordination platform for licensed pharmacies and credentialed healthcare professionals. We do not provide medical advice and we do not replace professional consultation. For Rx medicines, a valid prescription from a registered medical practitioner is required.
Delivery timelines
Stated delivery windows (such as 30 minutes) are best-effort and depend on pharmacy availability, distance, traffic, weather, and operational factors. They are not legally binding service-level guarantees.
Prescription handling
Prescriptions are forwarded to licensed pharmacy partners for verification and dispensing. Schedule X and other controlled substances are dispensed only as permitted by law.
Payment security
Payments are processed by PCI-compliant third-party providers. We do not store full card numbers.
Account suspension
We reserve the right to suspend accounts involved in fraudulent, abusive, or unlawful activity.
Changes to terms
Davaiyan may update these terms at any time. Continued use of the service constitutes acceptance.
[PLACEHOLDER — review with legal counsel] This policy is a starting template. Pharma operations in India are governed by the Drugs and Cosmetics Act, DPCO, Consumer Protection Act, IT Rules, and applicable state rules. Have a lawyer review and finalise before going live.